Search
Close this search box.

Our Policies

Privacy Policy

THE INFORMATION WE COLLECT AND HOW WE USE IT

When you sign up and enter your data, we need to know your basic personal information, including your full name, postal address, phone number, and email address.

We collect this information to fulfill and process your orders. We may share your data with relevant third parties, such as the Postal Services, for communications about your purchases, subscriptions, and delivery.

YOUR PERSONAL FINANCIAL INFORMATION

We don’t keep your payment information, such as your credit or debit card number. We use secure third-party payment processors for all financial transactions on our website to protect your information and provide a high-quality shopping experience.

All payments are processed through PayPal and Stripe, and we do not have access to your payment information. Information related to the Privacy Policies of PayPal and Stripe can be found at the following links:
PayPal Privacy Statement
Stripe Privacy Policy

THE USE OF COOKIES

Like every other website, we use cookies. This helps us track how the site is used to provide you with a better experience and save you time when you visit our site. By accepting this Privacy Policy, you consent to our use of cookies within the limits of this Privacy Policy.

HOW WE PROTECT YOUR PERSONAL DATA AND INFORMATION

We use multiple security procedures to protect your personal information, including restricted access to your information, using passwords, and complying with our internal procedures that regulate the storage, access, and disclosure of your information.

YOUR RIGHT TO HAVE YOUR DATA DELETED

You have the right to request the deletion of your personal data by emailing us at info@oyla.us

You have the right to request access to your personal information that we’ve collected by emailing us at info@oyla.us

By submitting your personal data, you consent to the use of that information as defined in this policy. If we update our Privacy Policy, we will announce the changes on our website to inform you how we collect and use your personal information and obtain your consent.

All the points listed here comply with the latest version of the GDPR (General Data Protection Regulation).

General Data Protection Regulation

Refund Policy

You have the right to request a refund for any unmailed issues. Refund requests must be submitted within 180 days of payment.

To initiate a refund, please contact us at subscription@oyla.us. Be sure to include your mailing address and account ID in the email or use this form. We will promptly process the refund, crediting it back to your card or PayPal account within 24 hours.

Auto-Renewal Policy

Your subscription will automatically renew for 12 months until you decide to cancel your subscription. If you do nothing, we will charge the payment method you selected. You may cancel anytime to get a refund for any unshipped issues. Automatic renewal does not apply to gift subscriptions.