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FAQ

About us:

Who writes OYLA?

Every issue of OYLA is crafted by an international team of visionaries, educators, scientists, and science journalists.

How to pronounce OYLA?

/ɔɪˈlɑː/

Oyla is pronounced /ɔɪ/ as in ‘oil’ and /lɑː/ as in ‘lava’, with the stress on the last syllable, ‘Oy’la’.

The Kazakh word “OYLA” is translated into English as “Think”.

OYLA Sample

You can view a sample magazine online here.

MediaKIT

Important Subscription Information:

How much does a subscription cost?

12 months (12 issues) – $84

6 months (6 issues) – $42

36 months (36 issues) – $252

Purchase Order

If you are a school or library, please send a purchase order to subscription@oyla.us, and we will promptly generate an invoice for you. Kindly be aware that we do not accept checks as a form of payment.

For smooth processing of your purchase order, include all necessary details and contact information. If you have any specific requirements or inquiries, feel free to include them in your purchase order through email.

SUBSCRIPTIONS RATES AND PAYMENT METHODS FOR 2024-2025

Will my subscription auto-renew?

Yes, your subscription will automatically renew for 12 months until you decide to cancel. To opt-out, go to your account here and turn off auto-renew. Gift subscriptions are not subject to automatic renewal.

How can I cancel my subscription and get a refund?

If you haven’t been charged for a renewal yet, visit your account here and turn off auto-renew. Your subscription will expire at the end of its term, and you won’t be charged again. For issues you no longer wish to receive, email us at subscription@oyla.us, and we’ll refund unmailed issues. Alternatively, you can use this form

Refunds can only be processed for unmailed issues, and requests must be submitted within 180 days of payment.

Shipping/Delivery:

We only deliver within the US premises, including APO addresses for free.

When will I receive my first issue?

Your magazine’s delivery time is determined by your purchase date and our mailing schedule. Generally, the first magazine of your subscription may take up to 6 weeks to arrive, while subsequent magazines should be delivered on time.

For example: If you subscribed at the beginning of the month and we’ve already processed the list of subscribers, the initial magazine may experience a delay. 

If you face delays, we suggest verifying the accuracy of the address provided during the subscription process, as incorrect addresses can lead to delivery issues. Take a moment to ensure the correctness of your mailing details here.

Can I update my address?

Certainly. To update your address, please log into your account to make the preferred changes. Please be aware that we cannot be held responsible for any mail forwarding by postal services.

What if my magazine wasn’t delivered?

If your magazine has not been delivered, please verify your address here.  If the address is correct, contact us at subscription@oyla.us within 8 weeks of the expected delivery date and we will promptly send a replacement. If you notify us after this timeframe, we will only replace the most recent missing issue.

What if my issue is damaged?

In the event that your magazine is damaged during transportation, please inform us at subscription@oyla.us. We will quickly arrange to send a replacement copy to ensure you receive your magazine in good condition.